Panasonic KXTDE and NCP platform has a great number of features including it's integrated Voip Features, We have been setting up Panasonic IP phones across the country for our clients who have offices all over the world. And they have been working without a hitch. Our VPN connections have been working great and with thanks to our great technical staff who have the technical skills to get things done right. We recently sent some Panasonic IP phones to India and connected them to there office here in toronto over there internet connection and they have been working flawlessly. And another client from Montreal to Toronto as well. These clients are very happy and amazed at how great the sound quality of these Panasonic IP phones really are. They can transfer and recieve calls from these phones as if they were situated right in their local office even though they are 100's of miles away. I would like to thank our many clients for allowing us to improve there business and trusting us to implement this technology. This was all done while saving them a ton of money and improving their customer relations. We have successfully setup ip phones right across Canada and the US including Vancouver, Edmonton, Calgary Montreal, London, Windsor, New York, and many more. In Some cases we did it without a VPN connection and some Routing Wizardery.
Hats off guys for another great year
Mike
Engineering
Tuesday, March 20, 2012
Wednesday, February 15, 2012
Telephone Systems
IP Telephone Systems
Unified Messaging
Unified Messaging allows telephone users the ability to see their voice mails and faxes on their PC similar to how they currently view their emails. There are a wide range of capabilities and offerings available. Unified Messaging is most useful where telephone users need to name & archive voicemails in addition to being able to listen to a particular voicemail rather than having to listen to all the voicemails in order to find the important calls.
Voicemail
Retrieve exact voice recordings of your messages no matter where you are. Get your messages accurately and timely.
Mobility
Let work be something you do, not a defined location. Mobility Solutions allow you the freedom to do your job anywhere you need to do it. Our Mobility Solutions are a family of features that include cell phone linking to desk extensions, soft phones, and mobile twinning. Make your location invisible and irrelevant to the people who need to do business with you. Get your work done conveniently and efficiently, wherever you may be.
CTI (Computer Telephony Integration)
CTI unites the technologies of the PC, network or host computer with the capabilities of personal communication. It allows us to communicate quickly and more productively with less effort by merging the two most important and powerful business tools - the computer and the telephone.
Auto Attendant / IVR
(IVR) Interactive Voice Response provides companies with the ability to use information such as Caller ID, DNIS, ANI in addition to verbal or DTMF responses from callers to assist in retrieving data form CRM software or other company data bases prior to connecting callers to customer service agents. IVR enhances a company’s ability to service its customers with increased efficiency and more informatively. We have successfully helped our customers become very competitive and more responsive to their priority customers needs. We can speak intelligently with you regarding the potential benefits this technology may have for your business.
Auto Appointment Reminder/Setters
Have your own automatic personal assistant to call your customers to remind them of an appointment, and then have your customers confirm by touch or voice. This software easily integrates into the software you currently use, is customizable, and will save you time and money.
Unified Messaging allows telephone users the ability to see their voice mails and faxes on their PC similar to how they currently view their emails. There are a wide range of capabilities and offerings available. Unified Messaging is most useful where telephone users need to name & archive voicemails in addition to being able to listen to a particular voicemail rather than having to listen to all the voicemails in order to find the important calls.
Voicemail
Retrieve exact voice recordings of your messages no matter where you are. Get your messages accurately and timely.
Mobility
Let work be something you do, not a defined location. Mobility Solutions allow you the freedom to do your job anywhere you need to do it. Our Mobility Solutions are a family of features that include cell phone linking to desk extensions, soft phones, and mobile twinning. Make your location invisible and irrelevant to the people who need to do business with you. Get your work done conveniently and efficiently, wherever you may be.
CTI (Computer Telephony Integration)
CTI unites the technologies of the PC, network or host computer with the capabilities of personal communication. It allows us to communicate quickly and more productively with less effort by merging the two most important and powerful business tools - the computer and the telephone.
Auto Attendant / IVR
(IVR) Interactive Voice Response provides companies with the ability to use information such as Caller ID, DNIS, ANI in addition to verbal or DTMF responses from callers to assist in retrieving data form CRM software or other company data bases prior to connecting callers to customer service agents. IVR enhances a company’s ability to service its customers with increased efficiency and more informatively. We have successfully helped our customers become very competitive and more responsive to their priority customers needs. We can speak intelligently with you regarding the potential benefits this technology may have for your business.
Auto Appointment Reminder/Setters
Have your own automatic personal assistant to call your customers to remind them of an appointment, and then have your customers confirm by touch or voice. This software easily integrates into the software you currently use, is customizable, and will save you time and money.
Tuesday, February 14, 2012
Hosted PBX
Hosted Pbx has now become more popular and will continue to become a more viable solution for small and large companies. Improved data performance and handling has allowed for better quality sound and better call handling which is apparent with companies utilizing this technology. More features are available for smaller companies that don't have the budget of bigger firms which allows them to take advantage of these features at a reduced cost. Cost of ownership may outway the viability of a conventional PBX and so hosted may be a better route to take. Other factors that need to be considered is 1. how many employees you have. 2. Multi-office Environment 3. Voicemail 4. Mobility and 5. Email and Fax all play a factor in which solution is best for you. Please call us today for a free Onsite Survey at 416-291-6000 and someone will be glad to help you or follow http://www.tel-systems.com/ for more information.
Thanks
And Look out for more info on this blog on a daily basis
Thanks
And Look out for more info on this blog on a daily basis
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